GET A FULL REFUND IF YOU DO NOT ABSOLUTELY LOVE IT!
REFUNDS: You have 30 days following the date of delivery to return request your return.
Your items must meet the following conditions:
- Be in its original, unused, unaltered and unwashed condition
- Be returned with original tags and packaging
HOW TO RETURN
Visit our Returns Centre Here: https://btreturns.myreturnscenter.com/
REFUNDS
Once the returned merchandise has been quality checked and approved, we will issue a refund to the original method of payment and a confirmation e-mail will be sent to you. Please note that it can take up to 5 business days to process the refund. It may take your financial institution additional time to process the transaction and update your bank statement.
Please note: shipping fees will not be refunded.
HOW TO EXCHANGE
The best way to exchange is to make a return request for exchange and then simply purchase the new desired item. When we receive your return, we will refund the original purchase.
Alternatively, you can ship back the item to us and we will send you the new item once we receive your return. However, in order to secure your size / item does not sell out during this process it is recommended to use the method above.
- Days in the following table refer to business days and are estimates.
- Days in the following table are approximate and not guaranteed.
SHIPPING TO USA
UPS Expedited (3-5 Business Days): Over $300 : FREE
UPS Expedited (3-5 Business Days): Under $300: : $15
UPS Express (2 Business Days): $45
UPS Priority (1 Business Day): $70
SHIPPING WITHIN CANADA
| Standard | Priority | |
| Quebec | ||
| Under $200 | $10 (1-3 days) | |
| Over $200 | FREE (1-3 days) | $30 (1 day) |
| Ontario | ||
| Under $200 | $10 (1-3 days) | |
| Over $200 | FREE (1-3 days) | $30 (1 day) |
| Other provinces | ||
| Under $200 | $10 (3-5 days) | |
| Over $200 | FREE (3-5 days) | $30 (2 days) |
INTERNATIONAL RATES
|
International |
DHL Express (2-4 Business Days) |
| Australia | $95 |
| Bahrain | $85 |
| China | $75 |
| Estonia | $75 |
| France | $50 |
|
Germany Hong Kong |
$50 |
| Japan | $50 |
| Netherlands | $50 |
| Scandinavia | $50 |
| Spain | $50 |
| South Korea | $50 |
| Switzerland | $50 |
| Taiwan | $50 |
| Ukraine | $50 |
| United Kingdom | $40 |
| South America | $50 |
| Rest of the World |
$95 |
All orders received after midnight Eastern Standard Time on Thursday will be shipped the following Monday.
Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.
Refused Shipments
If you choose to refuse your shipments, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to. This amount will be deducted from your merchandise refund. All refused packages are subject to a 12% restocking fee.
