DESCRIPTION
From top to bottom, the sporty knee-length RACHELA by SOIA & KYO has every weather-resistant detail covered. This straight-fit down coat is constructed in a longer silhouette for extra protection against the elements and features a water-resistant and water-repellent shell, polar fleece lined pockets, self-rib cuffs, grosgrain trim, and fabric drawstrings. What winter?
PRODUCT DETAILS
Up to -30°C / -22°F
Straight fit
Knee-length
Self rib cuffs
Ribbon drawstring at hood
Grosgrain trim at wind placket
2-way YKK black metaluxe zipper
Polar fleece lined pockets with flaps
Silver metal detailing
90% down, 10% feather
Fill power of 700+
Water-resistant and water-repellent
SIZE & FIT
Model is 5"9,5 / 176 cm and is wearing a size XS
Coat length from shoulder to hem: 40"/ 101,6 cm
COMPOSITION & CARE INSTRUCTIONS
Shell (Woven): 100% Polyester. Lining (Woven): 100% Nylon. Filling: 100% Polyester, 90% Duck Down, 10% Feathers (Ma Duck, Tadorna Tadorna). Water Repellent and Water Resistant.Dry clean only. Cover all fastening devices before cleaning
WORLDWIDE SHIPPING
CANADIAN CUSTOMERS
We ship using CANADA POST for domestic shipments.
All shipping services used provide a tracking number, full insurance and require a signature upon receipt.
Orders are shipped DUTY FREE.
UNITED STATES CUSTOMERS
We currently ship using UPS or DHL.
All shipping services used provide a tracking number, full insurance and require signature upon receipt.
Orders are shipped DUTY AND TAX FREE.
INTERNATIONAL CUSTOMERS (including UK, Europe and Asia)
Orders shipped anywhere outside Canada are subject to Duties/Customs, Taxes and Brokerage fees. If applicable, you will be required to pay such fees upon receiving your order. Please consult your local customs agency for more information. Boutique TAG is not responsible for any charges of this nature.
Shipping fees and delivery times
Days in the following table refer to business days and are estimates.
Days in the following table are approximate and not guaranteed.
Please allow up to (2) two business days (not including weekends or holidays) for us to process your order.
Delivery dates during holiday periods are not guaranteed.
NEXT DAY SHIPPING: Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. Orders received after 11:00am will go to the following business day.
SHIPPING TO USA
| UPS Standard (3-5 Business Days) | Free |
| UPS Expedited (2 Business Days) | $45.00 |
| UPS Express Saver (1 Business Day) | $70.00 |
SHIPPING WITHIN CANADA
|
STANDARD (3 - 5 DAYS) |
PRIORITY (1 DAY) |
|
|
Quebec and Ontario |
FREE |
CAD $20 |
|
British Colombia, Alberta, Sasktchewan, Manitoba, Newfoundland, Labrador, Nova Scotia, New Brunswick, PEI |
FREE
|
CAD $30 |
INTERNATIONAL RATES (Unless FREE SHIPPING is on)
|
International |
DHL Express (2-4 Business Days) |
| Australia | $95 |
| Bahrain | $85 |
| China | $75 |
| Estonia | $75 |
| France | $50 |
|
Germany Hong Kong |
$50 |
| Japan | $50 |
| Netherlands | $50 |
| Scandinavia | $50 |
| Spain | $50 |
| South Korea | $50 |
| Switzerland | $50 |
| Taiwan | $50 |
| Ukraine | $50 |
| United Kingdom | $40 |
| South America | $50 |
| Rest of the World |
$95 |
All orders received after midnight Eastern Standard Time on Thursday will be shipped the following Monday.
Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.
Refused Shipments
If you choose to refuse your shipments, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to. This amount will be deducted from your merchandise refund. All refused packages are subject to a restocking fee.
REGULAR PRICED ITEMS
May be returned up to 30 days following the date of delivery.
Your items must meet the following conditions:
- Be in its original, unused, unaltered and unwashed condition
- Be returned with original tags and packaging
HOW TO RETURN
USE OUR NEW RETURNS CENTER HERE: https://btreturns.myreturnscenter.com/
Or follow the steps below:
STEP 1 RA Number (also known as RMA)
Before sending merchandise back, you must request a Return Authorization number via email at info@boutiquetag.com
Once received please mark this number on the outside of the box with a pen or marker.
(Canadian Customers: Please Disregard the next Step 2)
STEP 2 How to fill in the customs document
Please write "CANADIAN GOODS RETURNING" as the reason of export the commercial invoice.
Without this, the return may not be successful or you will incur additional fees.
Mark the value as $40 CAD
STEP 3 Shipping Address
All returned merchandise must be shipped by the LOCAL POSTAL SERVICE (USPS, Canada Post) with live tracking number
WHEN WILL YOU BE REFUNDED
A refund will be issued back to your original payment method within 7 business days of receiving your return.
HOW TO EXCHANGE
In order to make an exchange, purchase the desired item and return the one you would like to return for a refund, if applicable.
