Soia & Kyo Rachela in Black

WORLDWIDE SHIPPING

CANADIAN CUSTOMERS

We ship using CANADA POST for domestic shipments. 

All shipping services used provide a tracking number, full insurance and require a signature upon receipt. 

Orders are shipped DUTY FREE.

UNITED STATES CUSTOMERS

We currently ship using UPS or DHL.

All shipping services used provide a tracking number, full insurance and require signature upon receipt.

Orders are shipped DUTY AND TAX FREE.

INTERNATIONAL CUSTOMERS (including UK, Europe and Asia)

Orders shipped anywhere outside Canada are subject to Duties/Customs, Taxes and Brokerage fees. If applicable, you will be required to pay such fees upon receiving your order. Please consult your local customs agency for more information. Boutique TAG is not responsible for any charges of this nature. 

Shipping fees and delivery times 

Days in the following table refer to business days and are estimates.

Days in the following table are approximate and not guaranteed. 

Please allow up to (2) two business days (not including weekends or holidays) for us to process your order.

Delivery dates during holiday periods are not guaranteed.

NEXT DAY SHIPPING:  Orders must be made before 11:00 a.m. Eastern Time to qualify for next day a.m. shipping. Orders received after 11:00am will go to the following business day. 

SHIPPING TO USA

SHIPPING WITHIN CANADA

All orders received after midnight Eastern Standard Time on Thursday will be shipped the following Monday.

Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.

Refused Shipments

If you choose to refuse your shipments, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to. This amount will be deducted from your merchandise refund. All refused packages are subject to a restocking fee.

REGULAR PRICED ITEMS

May be returned up to 30 days following the date of delivery.

Your items must meet the following conditions:

• Be in its original, unused, unaltered and unwashed condition
• Be returned with original tags and packaging

ITEMS ON SALE

FINAL SALE or STORE CREDIT on the following:

• Items on sale

HOW TO RETURN

USE OUR NEW RETURNS CENTER HERE: https://btreturns.myreturnscenter.com/

Or follow the steps below:

STEP 1 RA Number

Before sending merchandise back, you must request a Return Authorization number via email at info@boutiquetag.com

Once received please mark this number on the outside of the box with a pen or marker.

(Canadian Customers: Please Disregard the next Step 2)

STEP 2  How to fill in the customs document

Please write "CANADIAN GOODS RETURNING" as the reason of export the commercial invoice.

Without this, the return may not be successful or you will incur additional fees. 

Mark the value as $40 CAD

STEP 3  Shipping Address

All returned merchandise must be shipped by the LOCAL POSTAL SERVICE (USPS, Canada Post) with live tracking number