Shipping Fees & Delivery Times

• Order Processing: Please allow up to 2 business days to prepare and process your order.

• Overnight & One (1) Day Shipping: Orders must be placed before 11:00 a.m. Eastern Time to qualify for next-day delivery.

• Complimentary Shipping: Free standard shipping is available on qualifying orders. The free shipping threshold will be displayed in your cart at checkout and is subject to change without notice.

• Non-Refundable: All shipping fees are non-refundable.

• Estimates Only: Shipping times are estimates, not guarantees. We do not guarantee any delivery timelines.

• Peak Periods: Delivery times may be longer during holidays or peak shopping seasons.

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Duties & Taxes

Canada

• Orders shipped within Canada are subject to applicable federal and provincial sales taxes.

• As a Canadian-based company, Canadian orders are not subject to duties, since shipments do not cross international borders.

• All shipments include a tracking number and require a signature upon delivery.

United States

• Orders shipped to the U.S. may be subject to import duties, taxes, and customs fees once they arrive at your border.

• These charges are the responsibility of the recipient and are not included in the product price or shipping fee.

• Customs policies vary; please check with your local customs office for details.

International (UK, Europe & Asia)

• Orders shipped outside Canada may incur duties, customs, taxes, and brokerage fees.

• Any such charges must be paid by the recipient at the time of delivery.

• For details, please consult your local customs agency.

• BOUTIQUE TAG is not responsible for any of these charges.

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Processing & Cut-Off Times

• Orders received after 12:00 a.m. EST on Thursday will ship the following Monday.

• Orders are shipped only once payment and delivery details have been verified.

• Order cut-off times are provided as guidelines only and do not account for possible delays related to address or payment verification.

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Additional Shipping Policies

• Lost or Stolen Packages: Once a package is marked delivered by the carrier, BOUTIQUE TAG is not responsible for lost, stolen, or misplaced packages. Please ensure your shipping address is secure.

• Carrier Delays: We are not responsible for delays caused by weather, natural events, customs clearance, strikes, or any other circumstances beyond our control.

• Partial Shipments: In rare cases, your order may be shipped in multiple packages. Tracking details will be provided for each.

• Address Accuracy: Customers are responsible for providing a complete and accurate shipping address. Orders returned due to incorrect or incomplete addresses will incur re-shipping fees.

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Refused Shipments

• If you refuse delivery of your order, you will be responsible for:

• Any duties, taxes, and/or customs charges incurred on the package, and

• The return shipping cost.

• These amounts will be deducted from your refund.

• Additionally, all refused packages are subject to a 12% restocking fee.